Nexus Fitness, LLC and its subsidiaries (collectively, “Nexus”, “Company”, “Us”, “Our”, or “We”) recognize that you may be concerned about our collection, use, and disclosure of your personal information. We respect your privacy and are committed to providing a transparent notice of our privacy practices. This policy describes the types of information We may collect from you when you visit Our website(s), including (our “Websites”) or Our At-Home Application. This policy also covers information We collect about you offline, from third parties, as Licensee business, as a member of our At-Home Program, when you visit one of our corporate-owned locations, or when you contact us by phone or e-mail. This policy describes Our practices for collecting, using, maintaining, protecting, and disclosing that information. Please read this policy carefully to understand Our policies and practices regarding your information and how We will treat it. This policy may change from time to time (see Changes to Our Privacy Policy). Our Licensee Program allows independently owned and operated gyms (“Independent Affiliate Gyms”) to license the X⁴ fitness methodology. Although we collect information regarding Independent Affiliate Gyms for business-relationship purposes, We do not collect information from Independent Affiliate Gyms regarding their members. We make no representations regarding, and do not control, the ways in which Independent Affiliate Gyms may collect, use, or disclose of their members’ personnel information.

We collect several types of information from and about you, including:

Information provided by you, such as name, address, email address, telephone number, and other personally identifying information. For example, We collect information from you when you fill out a form on our Website, enter information in the At-Home Application, or when you fill out a paper or electronic form, fact sheet, profile form, or fitness waiver in-person at one of our corporate-owned locations;

Information provided by third parties about you. As part of our provision of fitness services, We may also collect information from third-party reporting services, or health applications and devices synced with or to which you have downloaded our At-Home Application, including, for example, self-reported health information, heart rate, location services, and contact information. At-Home Members should review their device settings to understand and control information sharing between their device and the At-Home Application; and

‍Information collected automatically as you navigate through the site. Information collected automatically may include usage details, domain address, IP addresses, internet browser, operating system, your internet connection, the equipment you use to access Our Website or At-Home Application, and information collected through cookies.

‍We use information that We collect about you or that you provide to Us: to present Our Website and At-Home Application contents to you and to improve Our Website and At-Home Application (We continually strive to improve Our Website and At-Home Application offerings based on the information and feedback We receive from you); to provide you with information or services that you request from Us; to provide you with notices about your account and to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); to carry out Our obligations and enforce Our rights arising from any contracts entered into between you and Us, including for billing and collection; to notify you about changes to Our Website, At-Home Application, or any products or services We offer or provide though Our Website or At-Home Application; to allow you to participate in interactive features on Our Website or At-Home Application, and to personalize your experience (your information helps us to better respond to your individual needs); to enable communications to you regarding Our services such as email and text; to work with marketing partners to provide you with products or services that may be of interest to you; to fulfill any other purpose for which you provide it and in any other way We may describe when you provide the information; and for any other purpose with your consent.

‍We may disclose information that We collect about you or that you provide us directly as described in this privacy policy: to our subsidiaries; to contractors, service providers, and other third parties We use to support Our business; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about Our Website or At-Home Application users is among the assets transferred; to fulfill the purpose for which you provide it. For example, to process your inquiry regarding a service or product; for any other purpose disclosed by Us when you provide the information; with your consent. We may also disclose your personal information: to comply with any court order, law, or legal process, including to respond to any government, regulatory, or law enforcement request; to enforce or apply Our Terms and Conditions and other agreements, including for billing and collection purposes; and if We believe disclosure is necessary or appropriate to protect the rights, property, or safety of Our Company, Our customers, or others. We may disclose aggregated information about Our users and deidentified data or information that does not identify an individual.

‍We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where We have given you (or where you have chosen) a password for access to certain parts of our Website and At-Home Application, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Our Website and At-Home Application may contain links to other sites. Please be aware that We are not responsible for the content or privacy practices of such other sites. We encourage Our users to be aware when they leave Our Website or At-Home Application and to read the privacy statements of any other site that collects personally identifiable information.

Our Website and At-Home Application is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website or At-Home Application. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information to or on Our Website, At-Home Application, or through any of the features associated with Our Website and At-Home Application. If We learn We have collected or received personal information from a child under 13 without verification of parental consent, We will delete that information. If you believe We might have any information from or about a child under 13, please contact us in one of the ways provided in the Contact Information section, below.

It is Our policy to post any changes We make to Our privacy policy on this page.

‍If there are any questions regarding this privacy policy you may contact us via email at

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